Frequently Asked Questions
Appointments & Consultations
Do I need an appointment to visit the shop?
No appointment is needed to browse or speak to us in store.
If you would like a dedicated made-to-measure consultation, we recommend booking in advance.
How do I book a consultation?
You can book a consultation:
- Online via our booking form
- By phone
- In store
Measuring & Fitting
Can you help with measuring?
Yes. Measuring guidance is available online and in store.
A home measuring service is also available.
Do you offer a fitting service?
Yes, we offer a professional fitting service for made-to-measure curtains and blinds.
Fabrics & Samples
Can I see fabrics in person before ordering?
Yes. All fabrics can be viewed in our Kimberley store.
Do you offer fabric samples?
Yes.
Lead Times & Delivery
How long do made-to-measure orders take?
Approx 3-4 weeks
Do you deliver orders?
Yes.
Can I return made-to-measure items?
Made-to-measure items are non-returnable unless faulty.
Visiting the Shop
Where are you located?
We are located in Kimberley, Nottingham.
52 Main St,
Kimberley,
Nottingham,
NG16 2LY
Is parking available?
Yes.
If you have a question that isn't covered here, please contact us or visit the shop.