Our typical lead time is 5-7 days for mainland UK orders. Delivery to Northern Ireland, Highlands, and Islands will take an extra few days. Delivery times may extend during busier periods such as at Christmas. If there is any delay we will send you an email with an estimated delivery date. All orders are dispatched via a tracked service and tracking details will be enclosed. We do also allow the option for customers to collect their goods and this option can be fulfilled at checkout. Once your order is ready to be collected, we will notify you via email or phone.
Free delivery on samples and other items up to £8.99
£4.99 delivery charge on orders between £9.00 & £49.99
Free delivery on orders over £50.00
Free collection in-store on any order value
Returns
If you’re unhappy or dissatisfied with your purchase, you can return it to us in its original packaging within 28 days of receiving your order. Due to the bespoke nature of our items, we will not accept returns for items that have been cut/used, made to measure products, and samples.
All other items must be returned to us within 28 days of delivery. Goods must be returned undamaged and in their original packaging, otherwise, we refuse the right to issue a refund.
In the event of returning goods back to ourselves, please contact us at designerfabricstore@hotmail.co.uk with your order number and your full name so we can authorise and sanction the return. We would suggest returning goods via a tracked service to ensure it is safely and successfully returned back to us. Once we have received your returns we shall contact you and issue a refund (if applicable). Refunds will typically take between 3-5 working days before they are allocated back into your account.
Whilst we thoroughly inspect all items that are sent, and we would recommend to all customers to inspect items upon delivery. If your order arrives damaged or faulty please contact us as soon as possible and we will arrange a suitable solution. We would recommend to all customers to purchase a sample beforehand in order to get a feel for the fabric etc. Please ensure your measurements are also correct before placing a made to measure order.
We would also advise customers not to book any decorators or upholsterers until they have physically received their goods.
Visit our Delivery & Returns here for full information.
Are all your fabrics firsts? We are official stockists of all fabrics that we sell so they are in new and excellent condition.
Do you flame-proof fabrics? Yes. We are able to flame-proof fabrics in compliance with the highest flame treatment standards. All fabrics that are fire-treated come with a fire safety certificate. Visit our fire treatment page here for further information and prices.
How can I find out further specifications of a fabric? Whilst we have attempted to provide as much fabric information as possible within the product descriptions, we understand you might have a specific/bespoke question in regards to that fabric. Please contact us for further information.
What does a pattern repeat mean? A pattern repeat is a measurement between one point of the pattern to the same point where it is then repeated.
How big are the samples? Samples vary in size however most samples are a4 sized. Please note due to the vast majority of designs you will not see the whole pattern repeat. We cannot guarantee what part of the pattern you will receive from purchasing a sample. Can you price match? If you do have a better price. Get in touch. If we can confirm the competitor's price is lower than ours - we will try and beat it!
Sampling is available for this fabric; however, we do not hold stock of samples. We rely on our suppliers to supply us. Please consider the delivery timeframe may vary when purchasing samples, as we will receive them on separate days from each supplier before we can get them dispatched.
We endeavour to send out samples as soon as we can. The typical delivery lead time is 3-7 days. They are sent out First Class via Royal Mail, so you can expect to receive them the next working day.
If you wish to purchase a sample of this fabric, please select the sample option within the dropdown box and then add it to the cart. Then click into your cart and follow the on-screen instructions.
Our Samples vary in size depending on the supplier, but most are a4 sized. The pattern repeat of the fabric will not be fully-displayed due to the size. We cannot guarantee what part of the pattern you will receive when ordering a sample. Sample cuttings are £0.99 per sample with free postage up to £8.99.
Our bespoke made to measure curtain service offers a beautiful range of fabrics, including luxurious velvets, sharp geos and opulent metallics to dress the home.
Our dedicated team of curtain makers boast a wealth of knowledge and expertise. Transform your favourite fabric into bespoke curtains which are handmade to the highest standards.
Combining a variety of heading and lining styles, you can create a truly pair of bespoke curtains exactly how you wish. We offer tiebacks, cushions and curtains poles too!
Don't forget to add Curtain Lining:
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